Your privacy matters to us. We follow our country's privacy laws and take every step to protect your personal information with care and respect.
We may collect personal information such as:
✅ Your full name
✅ Email address
✅ Phone number
✅ Date of birth
✅ Your favourite purchase or order preferences
✅ Feedback or reviews you submit
✅ Details related to loyalty rewards, bookings, or purchases and orders
This information may be collected when you:
✅ Join our loyalty program
✅ Place an online order or make a booking
✅ Subscribe to our newsletter or promotions
✅ Enter a competition or giveaway
✅ Provide feedback or reviews
✅ Contact us with a question or special request
We collect your personal information to:
✅ Respond to your enquiries, feedback, or special requests
✅ Manage loyalty rewards, bookings, or online orders
✅ Send you updates on special offers, new menu items, or events (if you opt in)
✅ Improve our service and create a better customer experience
✅ Comply with any legal or regulatory requirements
We do not sell or rent your personal information to third parties.
We take reasonable steps to store your information securely and protect it from misuse, loss, and unauthorised access or disclosure.
We may use trusted third-party service providers (e.g. CRMs, loyalty platforms, marketing platforms, ordering, invoicing and/or payment processors) to help us deliver and improve our services. These providers are required to comply with relevant privacy laws and safeguard your information.
You have the right to access your personal information and request corrections if it is inaccurate or outdated. Please contact us to make such a request.
If you have opted in to receive updates or marketing communications, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly.
If you have any privacy concerns or wish to access or update your personal information, please contact:
📞 (07) 5663 4887
2025, All Rights Reserved.
Shop TB01, Hope Island Marketplace 99-103 Broadwater Ave Hope Island QLD 4212
Privacy Policy | 📞 (07) 5663 4887
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